Purpose

At Shamal Travels Ltd, located at 34 Avenue Des Talipots, Quatre Bornes Mauritius, safeguarding your personal data is our priority. This Data Protection Notice aims to outline:

1. Our identity and contact information.
2. Categories of personal data collected.
3. Purpose and lawful basis for data collection.
4. Recipients of personal data.
5. Voluntary or mandatory nature of data provision.
6. Your rights concerning your processed data.
7. Potential automated decision-making.
8. Data retention periods.
9. Conditions for data transfer to other countries.
10. Our approach to direct marketing.

Application

This notice applies to all personal information processed by Shamal Travels Ltd, acquired through various means including our website, email, forms, contracts, or other interactions.

Who We Are and Contact Information

Shamal Travels Ltd is dedicated to protecting your data. For details and contact information, please refer to the Information Table provided in this Data Protection Notice.

Our appointed Data Protection Officer ensures data protection compliance. You can reach out to the Data Protection Officer for any queries or concerns regarding your personal data.

Categories of Personal Data

The categories of personal data collected are as detailed in the Information Table. If you believe any of your data, not listed in this notice, is being processed by us, kindly contact our Data Protection Officer for rectification.

Personal Data of Children

We do not knowingly process data of children under 16 without parental consent. If you’re under 16, ensure parental consent before providing your data.

Special Categories of Personal Data

We do not collect special categories of personal data unless permitted by law or with your explicit consent.

Cookies

We use cookies and similar technologies to collect information about your browsing activities. Refer to our Cookie Policy for details.

Purpose of Data Collection and Lawful Basis

We collect data for various purposes, as outlined in the Information Table, relying on lawful bases like consent, contract performance, legal obligations, or legitimate interests.

Intended Recipients of Personal Data

Primarily, we utilize collected data for our business interactions and may share it with relevant collaborators and authorities to meet legal obligations.

Voluntary or Mandatory Data Supply

Data supply is voluntary. However, refusal to provide certain data may impact service delivery or contractual relationships.

Your Rights

You have rights regarding your data, including withdrawing consent, accessing, rectifying, restricting processing, objecting to processing, lodging complaints, and more. Contact our Data Protection Officer to exercise these rights.

Automated Decision-Making

We do not make decisions based solely on automated processing unless necessary for a contract, authorized by law, or with your explicit consent.

Data Retention

We retain data as long as necessary for intended purposes, legal compliance, historical records, security, or defense/enforcement of rights. We may anonymize data for research or statistical purposes.

Data Transfer to Other Countries

Please refer to the Information Table for details on data transfer and safeguards in place.

Direct Marketing

We engage in direct marketing based on consent, legitimate interests, or existing relationships. You have the right to object to such processing.

Queries

For queries regarding this Data Protection Notice, contact our Data Protection Officer.